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Service & Selling Skills
Typically we offer the following bespoke & accredited modules;   Communication, Attitude & Interpersonal skills Customer Experience & Professionalism Initiative & Adaptability Creative Thinking & Customer Influence Conflict Resolution & Stress Management Sequence of Service & The Customer Journey Mystery Shopping, a professionally delivered objective evaluation of your customer journey which can be used as a training needs analysis. Sampling with Confidence Achieving Sales Goals
Delivering excellent Customer Service & Selling skills will support you to exceed customer expectations, encourage repeat business & retain motivated colleagues   Foundations Consultants have a wealth of working knowledge & training delivery experience within customer facing environments, delivering hands on & classroom learning & support programmes in a friendly environment to facilitate the learner journey within the Retail, Food, Education & Manufacturing sectors.   Foundations coach colleagues & line managers in the customer journey & ingredients of service to ensure that they are well equipped to deliver sustainable market leading service skills. 
Flexible approach to training venues... We can deliver in house at a location to suit you, or you can start your learner journey at one of our UK training venues
Foundations 2006 - Training | Auditing | Evaluating - A Fresh Approach
You choose when, where & how you learn